Holly House

Holly House

61 Westley Rd, Acocks Green, Birmingham, B27 7UQ
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June Dunn
Registered Manager

“I’ve been working in the care sector for 22 years, working my way up from a care assistant to become a manager. I’m very passionate about fulfilling the lives of the people we look after and delivering the best possible care with the support from my team.”

Our newest home has been built specifically for 8 younger adults with dementia or other mental illnesses. Residents enjoy bespoke rooms which are designed to meet their needs, and all feature en-suite bathrooms. On admission, residents will have the chance to personalise their room, adding new furniture and fittings to suit their particular likes.

Holly House has an on-site therapy room, where residents can go for activities and to use computers. We find this is a great asset to help with improving the residents general well-being as they can get away from the busy part of the home to a quiet area which is still safe and familiar. Staff can provide one-to-one quiet time with residents in a relaxed environment which helps them to feel valued and supported.

Residents also have frequent visits from entertainers, and enjoy holistic therapies. Holly House has a dedicated Day Services team who provide individually tailored programmes for our residents and take residents out on frequent day trips to help keep them mentally and physically fit.

In order to meet their changing needs, we occasionally move residents between our 4 homes if medical professionals and their family agree that this would be in their best interest. We find this is always a positive transition as residents are already familiar with the home and the staff.

Alcohol Related Dementia

Holly House provides specialist care for people with a diagnosis of alcohol related dementia who have stopped drinking. This service has a rehabilitation element to it. We provide these residents with the opportunity to develop life skills and to regain their independence. We also provide a programme of activities which initially is aimed at improving their general health, starting with healthy eating and exercise as these have often been a neglected aspect of their lives during the years of drinking. We acknowledge that this can be a slow process, often with setbacks, but we remain positive and believe that with support, encouragement and guidance the vast majority can achieve a much improved quality of life and an improved sense of well-being. This is evident with our current client group.

Total Residents: 8

  • Dementia
  • Working Age (Under 65)
  • Alcohol Related Dementia
  • Nursing
  • Elderly

  • Beautiful Garden
  • Large Communal Area
  • Conservatory
  • Cafe
  • Therapy Room
  • TV’s in Bedroom
  • All en-suite Bathrooms

  • Reflexology
  • Chiropody
  • Hairdressing
  • On-site Laundry
  • Activity and Events Program
  • Day Services
  • Aromatherapy

Satisfaction Surveys

The below chart has been collated using customer satisfaction data collected from residents, their families, staff and professional visitors. Each bar shows the average rate of satisfaction in each key area. The full results report is available on on request.

Caring 96%
Effective 92%
Responsive 94%
Safe 92%
Well-Led 93%
Overall Satisfaction

Testimonials

The services and care provided to service users is of the highest standard. Each service user is treated with total respect and dignity and all needs are catered for 24hrs a day.

Holly House is a place where everyone feels comfortable, including staff and residents. It’s well managed by management and other staff and all residents’ needs are met.

All staff are incredibly compassionate towards all residents. I have been very inspired by this as a volunteer and have learnt a lot.

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Memory Walk 2017
16th September 2017

Our second year supporting the Alzheimer’s society raising money with their sponsored Memory Walk in Suttton Park.

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Summer Fete 2017
12th August 2017

Annual Summer fete raises over £600 for the residents fund. We had a great turnout on a lovely Saturday afternoon – see some pictures from the day here.

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Appointment of Area Manager
10th August 2017

After 2 years of being registered manager of Southside, Eileen Hodges has now been appointed as Area Manager of JW Care Group. Eileen will work with the Managers of all the homes to support them in continuing to deliver the highest standards of care to our residents.

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Residents Holiday 2017
3rd August 2017

Several residents from across the group enjoyed another annual holiday to Ross-on-Wye this year. This time away from the home is invaluable to those residents suffering with dementia. They can reap the benefits of fresh air, a change in scenery and the reminiscence of past holidays.

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Day Care Services
3rd February 2017

We’re pleased to announce the launch of our new day care service to be offered in selected homes from this month. The service will operate 7 days a week providing varied, stimulating activities, companionship and care, within a safe environment.

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