“I have 17 year’s experience within the care sector, have worked at Karenza for 7 years and I feel very passionate about my job. We aim to provide the highest quality of care, and believe that a healthy lifestyle, and centring care around individuals needs and values is the key to achieving this.”
Karenza specialises in care of those with dementia – in particular alcohol related dementia, and other mental illnesses.
The home is designed to be a friendly and welcoming atmosphere, which focuses on home comforts. With only 8 beds, the residents get to know each other very well which makes Karenza feel like their home as opposed to a medical facility.
All the rooms benefit from en-suite shower and toilet facilities and are decorated and furnished to a high standard. Residents can bring all of their own belonging and furniture if they wish, which helps them settle in to their new home. They may even be able to bring pets.
Karenza has an on-site activity centre, where residents can go to cook, do art & crafts and use computers. We find this is a great asset to help with improving the residents general well-being as they can get away from the busy part of the home to a quiet area which is still safe and familiar. Staff can provide one-to-one quiet time with residents in a relaxed environment which helps them to feel valued and supported.
Residents also have frequent visits from entertainers, and enjoy holistic therapies. We have a dedicated Day Services team who provide individually tailored programmes for our residents and take residents out on frequent day trips to help keep them mentally and physically fit.
In order to meet their changing needs, we occasionally move residents between our 4 homes if medical professionals and their family agree that this would be in their best interest. We find this is always a positive transition as residents are already familiar with the home and the staff.
We provide specialist care for people with a diagnosis of alcohol related dementia who have stopped drinking. This service has a rehabilitation element to it. We provide these residents with the opportunity to develop life skills and to regain their independence. We also provide a programme of activities which initially is aimed at improving their general health, starting with healthy eating and exercise as these have often been a neglected aspect of their lives during the years of drinking. We acknowledge that this can be a slow process, often with setbacks, but we remain positive and believe that with support, encouragement and guidance the vast majority can achieve a much improved quality of life and an improved sense of well-being. This is evident with our current client group.
testimonial quote here from relative.
Total Residents: 8
- Working Age (Under 65)
- Alcohol Related Dementia
- Large Communal Area
- TV’s in Bedroom
- En-suite Bathrooms
- On-site activity centre
- Computers with internet access
- On-site Laundry
- Activity and Events Program
- Day Services
In May 2017 we will be collecting new and updated customer satisfaction data using more comprehensive forms. We would be most grateful for any feedback you can offer regarding our service.
Check back here in June 2017 to see the results of our surveys, and what changes we will be making to our service as a result of your feedback.