Karenza

Karenza

14 Waterfall Lane, Rowley Regis, West Midlands, B65 0BL
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Janet Wyatt
Registered Manager

“With over 30 years experience in Mental Health Nursing and over 20 years experience running JW Care Group, I will ensure that all the residents at Karenza receive the highest standards of care whilst promoting independence and quality of life.”

Karenza specialises in care of those with dementia –  in particular alcohol related dementia, and other mental illnesses.

The home is designed to be a friendly and welcoming atmosphere, which focuses on home comforts. With only 8 beds, the residents get to know each other very well which makes Karenza feel like their home as opposed to a medical facility.

All the rooms benefit from en-suite shower and toilet facilities and are decorated and furnished to a high standard. Residents can bring all of their own belonging and furniture if they wish, which helps them settle in to their new home. They may even be able to bring pets.

Karenza has an on-site activity centre, where residents can go to cook, do art & crafts and use computers. We find this is a great asset to help with improving the residents general well-being as they can get away from the busy part of the home to a quiet area which is still safe and familiar. Staff can provide one-to-one quiet time with residents in a relaxed environment which helps them to feel valued and supported.

Residents also have frequent visits from entertainers, and enjoy holistic therapies. We have a dedicated Day Services team who provide individually tailored programmes for our residents and take residents out on frequent day trips to help keep them mentally and physically fit.

In order to meet their changing needs, we occasionally move residents between our 4 homes if medical professionals and their family agree that this would be in their best interest. We find this is always a positive transition as residents are already familiar with the home and the staff.

Alcohol Related Dementia

We provide specialist care for people with a diagnosis of alcohol related dementia who have stopped drinking. This service has a rehabilitation element to it. We provide these residents with the opportunity to develop life skills and to regain their independence. We also provide a programme of activities which initially is aimed at improving their general health, starting with healthy eating and exercise as these have often been a neglected aspect of their lives during the years of drinking. We acknowledge that this can be a slow process, often with setbacks, but we remain positive and believe that with support, encouragement and guidance the vast majority can achieve a much improved quality of life and an improved sense of well-being. This is evident with our current client group.

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Total Residents: 8

  • Dementia
  • Working Age (Under 65)
  • Alcohol Related Dementia
  • Nursing
  • Elderly

  • Garden
  • Large Communal Area
  • Conservatory
  • Cafe
  • TV’s in Bedroom
  • En-suite Bathrooms
  • On-site activity centre
  • Computers with internet access

  • Reflexology
  • Chiropody
  • Hairdressing
  • On-site Laundry
  • Activity and Events Program
  • Day Services
  • Aromatherapy

Satisfaction Surveys

The below chart has been collated using customer satisfaction data collected from residents, their families, staff and professional visitors. Each bar shows the average rate of satisfaction in each key area. The full results report is available on on request.

Caring 96%
Effective 92%
Responsive 94%
Safe 92%
Well-Led 93%
Overall Satisfaction

Testimonials

I think the staff that look after my relative are the most caring, supportive and understanding staff not only with them but with me as well.

I come to Karenza every week to offer massage therapies to the residents, who all gain a great benefit from their treatments. I am always met with friendly staff who all have a great genuine passion for their work, I have seen the residents stimulated with music, Mr Motivator exercises, trips out for a walk and for days out. It is a really happy caring place to work and I would be happy for a family member of mine to be cared for here.

All staff are incredibly compassionate towards all residents. I have been very inspired by this as a volunteer and have learnt a lot.

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Relatives & Carers Meeting
8th December 2017

A meeting for relatives & carers will be held at The Bungalow on Tues 12th Dec at 11am. All are welcome to attend, with Mince Pies & Tea/Coffee provided.

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Christmas Events Schedule
8th December 2017

Visitors and residents from all homes will be welcome to attend all our homes’ events over the Christmas period, including the Pantomime and Christmas Parties.

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Table Top Sale – 4th Nov at Holly House
2nd November 2017

We will be hosting a table top sale at Karenza this Saturday to raise money for the Alzheimer’s Society. Please invite family and friends along to help us raise money for this important cause.

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Quality Assurance Survey Results
27th October 2017

See a summary of the results from this year’s Quality Assurance surveys. The positive feedback received is a testament to the hard work our staff do every day.

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