14 Waterfall Lane, Rowley Regis, West Midlands, B65 0BL
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Sara Nash
Registered Manager

“I have 17 year’s  experience within the care sector, have worked at Karenza for 7 years and I feel very passionate about my job. We aim to provide the highest quality of care, and believe that a healthy lifestyle, and centring care around individuals needs and values is the key to achieving this.”

Karenza specialises in care of those with dementia –  in particular alcohol related dementia, and other mental illnesses.

The home is designed to be a friendly and welcoming atmosphere, which focuses on home comforts. With only 8 beds, the residents get to know each other very well which makes Karenza feel like their home as opposed to a medical facility.

All the rooms benefit from en-suite shower and toilet facilities and are decorated and furnished to a high standard. Residents can bring all of their own belonging and furniture if they wish, which helps them settle in to their new home. They may even be able to bring pets.

Karenza has an on-site activity centre, where residents can go to cook, do art & crafts and use computers. We find this is a great asset to help with improving the residents general well-being as they can get away from the busy part of the home to a quiet area which is still safe and familiar. Staff can provide one-to-one quiet time with residents in a relaxed environment which helps them to feel valued and supported.

Residents also have frequent visits from entertainers, and enjoy holistic therapies. We have a dedicated Day Services team who provide individually tailored programmes for our residents and take residents out on frequent day trips to help keep them mentally and physically fit.

In order to meet their changing needs, we occasionally move residents between our 4 homes if medical professionals and their family agree that this would be in their best interest. We find this is always a positive transition as residents are already familiar with the home and the staff.

Alcohol Related Dementia

We provide specialist care for people with a diagnosis of alcohol related dementia who have stopped drinking. This service has a rehabilitation element to it. We provide these residents with the opportunity to develop life skills and to regain their independence. We also provide a programme of activities which initially is aimed at improving their general health, starting with healthy eating and exercise as these have often been a neglected aspect of their lives during the years of drinking. We acknowledge that this can be a slow process, often with setbacks, but we remain positive and believe that with support, encouragement and guidance the vast majority can achieve a much improved quality of life and an improved sense of well-being. This is evident with our current client group.

testimonial quote here from relative.

Total Residents: 8

  • Dementia
  • Working Age (Under 65)
  • Alcohol Related Dementia
  • Nursing
  • Elderly

  • Garden
  • Large Communal Area
  • Conservatory
  • Cafe
  • TV’s in Bedroom
  • En-suite Bathrooms
  • On-site activity centre
  • Computers with internet access

  • Reflexology
  • Chiropody
  • Hairdressing
  • On-site Laundry
  • Activity and Events Program
  • Day Services
  • Aromatherapy

In May 2017 we will be collecting new and updated customer satisfaction data using more comprehensive forms. We would be most grateful for any feedback you can offer regarding our service.

Please click here to fill out one of our surveys.

Check back here in June 2017 to see the results of our surveys, and what changes we will be making to our service as a result of your feedback.

Many Thanks.

Summer Fete 2017
12th August 2017

Annual Summer fete raises over £600 for the residents fund. We had a great turnout on a lovely Saturday afternoon – see some pictures from the day here.

Appointment of Area Manager
10th August 2017

After 2 years of being registered manager of Southside, Eileen Hodges has now been appointed as Area Manager of JW Care Group. Eileen will work with the Managers of all the homes to support them in continuing to deliver the highest standards of care to our residents.

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Residents Holiday 2017
3rd August 2017

Several residents from across the group enjoyed another annual holiday to Ross-on-Wye this year. This time away from the home is invaluable to those residents suffering with dementia. They can reap the benefits of fresh air, a change in scenery and the reminiscence of past holidays.

Day Care Services
3rd February 2017

We’re pleased to announce the launch of our new day care service to be offered in selected homes from this month. The service will operate 7 days a week providing varied, stimulating activities, companionship and care, within a safe environment.

20th Anniversary Re-Branding
22nd December 2016

Explore our all new website, and be sure to check out our feedback section, where you can review our service. All feedback is vital to ensure we’re always improving and striving towards excellence.

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